System Health Dashboards

The System Health page shows the state of your Syteca deployment on five customizable dashboards: four on the System State tab (Storage Usage, CPU Usage, Memory Usage, Database State) and one on the Offline Clients tab (Clients). Use them to keep an eye on resource consumption, database write throughput, and Client connectivity.

This functionality is not available in SaaS for the four System State dashboards. The Clients dashboard is available on all deployments.

This page covers the dashboards on the System Health page. A separate set of user-productivity dashboards lives on the Dashboards page - different page, different audience.

The dashboards are user-specific, and your customizations (layout, sizes, colors, settings) are stored on the Application Server - so the dashboards look the same when you sign in from any other computer.

Dashboard reference

Each dashboard has its own configuration accessed by clicking the cog icon in its top right. All dashboards check user permissions: if you don’t have the required permission, the dashboard is empty (or hidden from the Add drop-down).

Storage Usage

Shows disk space consumption, depending on how binary data storage is configured:

Binary data in SQL database - a single Database pie chart shows disk space used by the database (including binary data) and remaining free space.
Binary data in a shared or local folder - two pie charts: Database (disk space used by the database alone) and Binary Data (disk space used by binary data).

Setting	What it controls
Critical free space size (GB)	The free-space threshold for the low-space warning.
Used storage size color	Color of the “used” sector.
Total storage size color	Color of the “free” sector.
Warning storage size color	Color of the “used” sector when free space is below the critical threshold.
Disk space allocated for the database (GB)	The available disk space for the database.

If the database was created manually or disk space isn’t auto-detected, you must specify the allocated disk space in the settings before statistics can be shown.

Requires: Database Management administrative permission.

CPU Usage

Real-time chart of CPU usage by the Application Server process, displayed in percentage terms. Updates every 5 seconds. Setting: Chart color. Requires: Tenant Management and System Configuration administrative permission.

Memory Usage

Real-time chart of memory usage by the Application Server process (private working set), displayed in MB. Updates every 5 seconds. Setting: Chart color. Requires: Tenant Management and System Configuration administrative permission.

Database State

The average number of times Clients write data to the database per minute, plus the current number of records queued to be written (shown at the bottom of the chart). Setting: Chart color.

The queue has a maximum size of 64 records. If this limit is reached, Clients stop sending data to the Application Server and temporarily store it in their offline cache until the queue size decreases.

Requires: Tenant Management and System Configuration administrative permission.

Clients

A pie chart of the number of Clients currently Online, Offline, and Disconnected - where Disconnected means a Client that’s been offline longer than its specified threshold. Updates every 1 minute. An Install More Clients button links to the Computers Without Clients page.

Setting	What it controls
Online Clients sector color	Color of the Online sector.
Offline Clients sector color	Color of the Offline sector.
Disconnected Clients sector color	Color of the Disconnected sector.

If at least one Client doesn’t have a valid license, the message ATTENTION: Not all Clients are licensed! appears at the top of the dashboard. Requires one of:

Client Installation and Management administrative permission - to view all Clients in the system.
At least one Client permission - to view only Clients you have permission for.

System Health page showing the five system-state dashboards — The System State and Offline Clients tabs on the System Health page.

Customize the layout and settings

Action	How
Rearrange dashboards	Drag the gray header of any dashboard to a new location.
Resize a dashboard	Drag a bottom corner of any dashboard.
Configure settings	Click the cog icon in the top right of any dashboard.
Collapse / expand	Click the collapse or expand icon at the top of any dashboard, next to its name.

Customizations are user-specific and stored on the Application Server, so they follow you to other computers.

View disconnected Clients

Clients that have been offline longer than a specified threshold appear on the Offline Clients tab of the System Health page, visible to users with the administrative Client Installation and Management permission.

In Multi-Tenant mode, tenant users only see Clients belonging to their own tenant.

The grid shows:

Column	Contents
Date	When the Client was detected as disconnected, or came back online.
Category	The Client’s online/offline status.
Source	The Client’s name.
Details	The time it was detected disconnected, or the time it reconnected.
Remove All	Delete the recorded information about the Client.

Filter by When (a preset or custom time range), Category, Source, or Details. Click a column header to sort, and use Offline Clients → Export Filtered Records to export the current view.

Offline Clients tab showing disconnected Client records — The Offline Clients tab listing Clients that have been disconnected past the configured threshold.

The System Health dashboards also summarize how many Clients are currently online, offline, and disconnected at a glance.

View system errors and warnings

NOT AVAILABLE IN SAAS.

The critical error threshold. If errors exceed 100 per minute, Transaction Log recording stops and a Critical Error Threshold error is logged instead - usually a sign that Clients are failing to write data to the database. Logging resumes once the error rate drops back below 100 per minute.

Tasks List

The Tasks List tab shows long-running background tasks, and lets you cancel them.

In Multi-Tenant mode, users see only their own tenant’s tasks. Viewing requires the administrative Client Installation and Management permission; canceling additionally requires the administrative Database Management permission.

Task types shown:

Task type	Added to the grid when
Scheduled (Archive &) Cleanup	A scheduled Cleanup or Archive & Cleanup runs - one task per 10 Client sessions processed.
Manual (Archive &) Cleanup	A one-time Cleanup or Archive & Cleanup runs via Run once - one task per 10 Client sessions processed.
Scheduled report generation	A Scheduled Report rule triggers - one task per Report Type in the rule.
Manual report generation	A report is generated via Generate Report on the Report Generator tab.
Updating the Blocked Users list	Users are added to or removed from the Blocked Users list.
Forensic Export	A Forensic Export runs - one task per Client session (or session fragment) exported.
Account Discovery / Account Onboarding	An Account Discovery rule runs, manually or on schedule.

Each row shows:

Column	Contents
Start Time	When the task began executing (after queuing).
Task Name	Depends on task type - for example “Sessions Archiving and Cleanup,” the Report Type name, “Updating Blocked Users list,” “Forensic Export,” “Account Discovery,” or “Account Onboarding.”
Node	The computer processing the task.
Details	Task-specific context - affected sessions, tenant, Client groups, or Clients for cleanup tasks; report period and tenant for report tasks; discovery rule type, domain, or IP range for Account Discovery tasks; error messages for failed Account Onboarding tasks. Click ”…” to expand truncated details.
Queued Time	Total time spent waiting before execution started.
Duration	Total execution time.
Status	Queued, In Progress, Finished, Failed, or Canceled.

Depending on status, action icons appear:

Cancel - available for Queued (removes the task entirely) or In Progress (marks it Canceled) tasks.
Download logs - Account Discovery tasks only, once Finished or Failed.
Remove - Account Discovery tasks only, once Finished or Failed; deletes the task and its logs.

Select multiple tasks’ checkboxes and use the Bulk Action button to cancel or remove several at once.

Tasks List tab showing tasks with Start Time, Task Name, Status, and other columns — The Tasks List tab, showing tasks in various states.

The grid refreshes automatically every 60 seconds (or press F5 to refresh manually). Resize columns by dragging their separators. Sort by clicking a column header. Filter using the available filter controls, and search Details text using the Search box (top right). Click Load More to display 50 additional records at a time.

The System State tab shows system error and warning notifications in the Transaction Log grid, visible to users with the administrative Tenant Management and System Configuration permission.

Transaction Log records are kept for 30 days by default. Change this by adding the HealthMonitoringCleanPeriod key (value in days) to EkranServer.Settings.config, located by default in C:\Program Files\Ekran System\Ekran System\Server. The same file’s DatabaseStorageSizePerClientWarning key controls the free-space warning frequency.IN SAAS ONLY: contact your Syteca vendor or the Syteca Support team to change the default 30-day retention.

The Transaction Log grid shows, most recent first:

Column	Contents
Date	Time of the event - or of its most recent occurrence, if repeated.
Category	The event’s category.
Source	Where it occurred (Application Server, database, and so on).
Details	A description of the event.
Severity	None, Medium, or Critical.
Count	How many times the same event occurred within an hour - identical events within that window are grouped into one row, with a new row added each additional hour the event recurs.
Remove All	Delete one event record, or every record.

Resize or hide columns via Manage Hidden Columns. Filter by When, Category, Source, and - via More Criteria - Details and Severity. Sort by clicking a column header. Export the current view via System State → Export Filtered Records. For log downloads, see Logs. To temporarily disconnect all Clients from the database during maintenance, see Isolating the database from Clients.

User activity dashboards

Productivity, applications, websites, alerts, and sessions - a different page for a different audience.

System State and errors

The full System State view with error events and warnings.

Audit log

Tamper-evident record of Management Tool activity.

Administrative permissions

The permissions each dashboard requires.

Overview

Installation

Scaling & High Availability

Database

Users and Permissions

Clients

Access

Management Tool Settings

Client Parameters

Licensing

Multi-Tenant

Dashboards

Audit Log

Security

System Health Dashboards