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NOT AVAILABLE IN SAAS.
Syteca Application Server uses the NTLM security protocol for Windows Authentication when connecting to an MS SQL Server database. Authentication needs Active Directory accounts with the required database permissions. If the environment has NTLM restrictions, the system may fail to verify domain membership, causing an authentication error. The Use process credentials option resolves this: it makes the Application Server automatically use the credentials of the account running the EkranServer service. These credentials are already “integrated,” so no additional verification is needed when connecting to the database — bypassing NTLM restrictions entirely.
1

Open Database Parameters

On the computer running Syteca Application Server, right-click the Syteca Server tray icon and select Database Parameters.
2

Enable process credentials

On the Metadata Storage sub-tab, with Windows Authentication selected under Authentication, select the Use process credentials checkbox.
3

Save

Click OK.
4

Restart the Application Server

Restart the EkranServer service.
Database Parameters tool showing the Use process credentials checkbox

The Use process credentials checkbox under Windows Authentication.

Enabling this option disables the Database Parameters tool’s own credential verification step, which avoids authentication errors caused by NTLM restrictions in the environment.

Database parameters

All database connection and binary storage options.

gMSA/sMSA account

An alternative, more restrictive approach using a Managed Service Account.