Everything it takes to run Syteca, day one through year three
This tab is for the people who install, configure, and keep Syteca running: IT administrators standing up a new deployment, DBAs managing the underlying database, security teams hardening the installation, and MSPs running Multi-Tenant environments for multiple customers. If you’re evaluating Syteca or planning a rollout, start in Get Started instead — this tab assumes you’re past that stage and are actively deploying or operating the product.How the tab is organized
1
Deploy the platform
Installation covers the Application Server, Management Tool, and their prerequisites, in the order you’ll actually do them. Scaling & High Availability covers what to add once a single-server deployment isn’t enough — multiple Application Server nodes, VDI/golden-image support, load balancing, and disaster recovery.
2
Configure the database
Database covers everything from initial connection parameters through moving a database to new hardware, PostgreSQL/MS SQL Server-specific maintenance, and manual database creation for DBA-managed environments.
3
Set up users, permissions, and Clients
Users and Permissions and Access cover who can do what in the Management Tool. Clients covers installing and managing the Windows, macOS, and Linux agents themselves. Client Parameters covers the configuration options available on individual Clients and Client groups that aren’t about session recording specifically (recording-related parameters live under Session Monitoring instead).
4
Configure the Management Tool and license the deployment
Management Tool Settings covers the system-wide options on the Configuration page (email, system behavior, branding, date/time format). Licensing covers serial keys and assigning licenses to endpoints or PAM users.
5
Scale to multiple tenants, and keep an eye on health
Multi-Tenant covers running isolated environments for multiple customers or business units from one deployment. Dashboards and Audit Log cover monitoring the health of the deployment itself. Security covers encryption, certificates, and hardening.
What’s in this tab
Installation
Application Server and Management Tool installation, prerequisites, and updates.
Scaling & High Availability
Multi-node deployments, VDI/golden image, load balancing, and disaster recovery.
Database
Connection parameters, maintenance, migration, and manual database creation.
Users and Permissions
Management Tool users, user groups, and administrative permissions.
Clients
Install, configure, update, and uninstall Windows, macOS, and Linux Clients.
Access
Endpoint access control, smart card access, and two-factor authentication.
Management Tool Settings
System-wide Configuration page settings — email, branding, date/time format, and more.
Client Parameters
Non-recording Client configuration options — auto-cleanup, updates, secondary auth, and more.
Licensing
Serial keys and license assignment to endpoints and PAM users.
Multi-Tenant
Isolated environments for multiple customers or business units.
Dashboards & Audit Log
Application Server health, system state, and the administrative audit trail.
Security
Encryption, the master certificate, antivirus exclusions, and hardening.
Related
Getting Started Checklist
Post-installation onboarding tasks, once the platform is running.
Full Deployment Checklist
A single, linear checklist from bare VM to configured agents.
Troubleshooting
Diagnose Application Server, Client, and database issues.