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Applies to Windows and macOS Clients.
URL monitoring records the text entered in the browser address bar at the same time as a screen capture, so investigators can see which websites a Client’s user visited. Combine it with an alert to get notified whenever a user opens a forbidden URL.

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Enable it

1

Open the Monitoring tab

On the Editing Client / Editing Client Group page, select the Monitoring [Windows/macOS] tab.
2

Enable URL monitoring

Scroll to the URL Monitoring section and select Enable URL monitoring.
3

Optionally limit to top and second-level domains

Select Monitor top and second-level domain names only to record just the domain (for example facebook.com) instead of the full URL (for example facebook.com/johndoe).
4

Optionally disable URL monitoring for Firefox

If you notice performance issues or crashes in Firefox on monitored endpoints, select Disable for Firefox. URL monitoring will continue as normal in other supported browsers, such as Chrome, Edge, and Opera. (Windows only.)
Monitored URLs appear in the Session Player’s URL column and Details area.
Url Monitoring Config 1

The URL Monitoring section on the Monitoring tab.

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Example behavior

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Limitations

  • Only standard browsers are supported: Firefox, Chrome, Opera, and Internet Explorer.
  • URLs from Metro versions of Chrome and Internet Explorer aren’t monitored.
  • URLs entered in web anonymizers aren’t monitored (proxy server anonymizers are supported).
  • URLs can’t be monitored if the browser has no address bar (for example, due to user settings).
  • Unicode symbols in domain names aren’t monitored.
  • The Disable for Firefox option isn’t available for the PAM Endpoints group.

Windows Clients

Full Windows Client installation and configuration reference.

macOS Clients

Full macOS Client installation and configuration reference.

Alerts

Trigger notifications on visits to forbidden URLs.

Filtering parameters

Limit which applications, users, or time windows are monitored.