Get the ticket status
SIEM & Ticketing systems
Get the Ticket Status
Validate that a ticket exists and is not closed through the API Bridge. Returns status 0 (not found), 1 (active), or 2 (closed).
GET
Get the ticket status
/ticket-status validates the ticket number a user entered at login. Syteca calls it with the sessionId from /connect and the ticketId the user provided. Your Bridge returns the ticket’s numeric status.
The status values are:
This endpoint is shown for reference. There is no Syteca-hosted server to call, so no live request panel is available.